Which base do I need?Agentic Base if your website, enquiries and bookings are the job. Text & Phone if you're on the tools and the phone rings out. Some modules text your customers, so they need Text & Phone.
Is there a set-up fee?No. We set everything up, test it with you on your own phone, and the price starts when it goes live. A custom module is talked through and priced with you.
Monthly or yearly?Month to month, or pay for 11 months up front and get 12. Leave early on a yearly plan and the unused months are refunded at the monthly price. Top-ups are paid as you buy them.
What's included?Your plan includes a set number of texts each month, shown in your quote. A missed call counts as one. We'll let you know when you've used 80%. Need more? Top-ups are $10 for 100, and can top up automatically up to a monthly limit you choose. Unused monthly texts don't carry over; top-ups last 12 months. Texts are up to 160 characters, and we keep ours short. Facebook, Instagram, email and back-office messages are free.
What do I pay for myself?Your domain name, card fees on payments (Square or Stripe), your own Xero subscription, and business email if you move off a personal Gmail. They stay yours if you leave.
And the AI?Included in every price. Email sorting covers up to 2,500 emails a month, and the Chief of Staff a daily briefing plus about 300 questions. Busier than that? Top-ups are $10. Everything else is built for normal small-business use, and if yours is unusual, we'll talk.
Can I stop?Yes. No lock-in. Your accounts, your Google profile and your domain stay yours.